Appreciate the response.
Just trying to help move things along.
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When i mean is if the unit has been on for some time,would that affect the "mood" of the encoders--sometimes things when warmed up, work a bit better--this may be silly to think but that's what i meant. I didn't mean to suggest the "feel" of the physical knob would feel different.
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Ive seen complaints form cats with early run synths on this forum describe the issue you are describing, and a board swap was helpful.
I would think a board would be cheaper to ship than the keyboard..
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Perhaps you should contact your local shop and they can be the liaison betwixt you and DSI to get this resolved since you are out of the county. I presume the unit is under warranty of course and you may still be in your shops grace/return period.
I know what you mean by the quality of the knobs. Again this unit is a couple of weeks old and the encoders are tight and dont wiggle when fiddling with them.
The pots are very solid and more so than the encoders , but that could be just be the nature of the encoders. There's a uniform (good/solid) feel to the encoders across the synth.
I also went to some other patches--fast rotating the encoders and stepping slower through the programs in factory and user sections and did not see any encoder shenanigans..
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