Hey folks, let's not carry over the feature request discussion from the Rev2 subforum to this rather unrelated thread. I'm not writing this to shut people down, but I can sense a growing passive aggressive tone that I believe isn't very fruitful for the future climate of this forum.
As for those comments about feature requests, I would also like to point out that it doesn't make sense to measure a comparably tiny company like DSI against manufacturers like Korg, as they simply don't share the same resources, neither in terms of employee numbers nor—which is related to that—in terms of exclusive firmware maintenance time. There is no large division for past products and one for future developments. In a small company like DSI, most people have to take care of many different tasks simultaneously.
The latter simply means that it sometimes takes a bit of patience while you're waiting for OS updates or bug fixes. Yes, that can be frustrating at times, which has also already been acknowledged on behalf of DSI on a number of occasions. But there's certainly not an evil masterplan behind all that, like a willful strategy for letting down customers. Quite the opposite is the case: The tech support is very responsive and will usually get back to you within 24 hours. These people also make sure that in those cases where parts have to be swapped, things will be handled as straightforward as possible both in terms of repairs and shipping.
The reason why it can take a bit longer now and then is simply a company with less than 20 employees, a not inconsiderable number of instruments to take care of—most of which have a flagship status—, and finally the fact that they're still developing new products each year to keep us gear nerds happy.
So, let's all take a deep breath and try to engage in a more constructive conversation, not least because there are human beings that like to be treated fairly on each side.
That's very reasonable and thought out post(very thoughtful of folks on all sides)....and I agree with a lot if not all...but my thinking is of the P6/OB6 not the REV2...going forward I'll keep it in it's respective forum.
on the other hand(not related to post quoted):
on cue, here come the LECTURES..topped off with character attacks of fellow customers in the community. That's NOT right and I think it's out of line/will turn people away and it's a negative experience for users...I think the point is being proven in real time..
Don't bash folks for wondering what's commonplace in the synth market(feature requests)...it's innocent and not deserving of attack. As a matter of fact, I'd say these requests are a service to DSI because it gives them ideas of what customers want/need in current and future products. "they're ALL a bunch of entitled people"...really?
The majority of things people REQUEST, ARE fixes or to enhance the usability of the product....for example:
The arp on the P6/OB6 is not syncable IMO unless you're practically a human sequencer, in a live situation, forget it....really takes the fun and usefulness out of it.......you shouldn't have to have a sequencer to trigger an arp to get the most out of it(especially on a current gen premium product). That's very reasonable and from what I read HERE it was being considered some time ago(TY), so DSI might see something to that.
The sequencer thing I agree with Lobo(look how carefully he thinks he has to tread!), and lots of folks have requested(NOT demanded, that's a HUGE TWIST)...that's another thing but I understand you could have read the manual before you bought it......
Being cold/dismissive is getting to be the rep on these things and it's not because "they're ALL a bunch of entitled people"....one sounds crazy saying that. People get run off like this and no one is doing DSI any favors with this approach.
I'm a huge fan of DSI, and I'm a huge advocate for their products(and friendly service, I could share an awesome story about a great experience with them...but I'll keep it to myself to be respectful
)