Hey folks, let's not carry over the feature request discussion from the Rev2 subforum to this rather unrelated thread. I'm not writing this to shut people down, but I can sense a growing passive aggressive tone that I believe isn't very fruitful for the future climate of this forum.
As for those comments about feature requests, I would also like to point out that it doesn't make sense to measure a comparably tiny company like DSI against manufacturers like Korg, as they simply don't share the same resources, neither in terms of employee numbers nor—which is related to that—in terms of exclusive firmware maintenance time. There is no large division for past products and one for future developments. In a small company like DSI, most people have to take care of many different tasks simultaneously.
The latter simply means that it sometimes takes a bit of patience while you're waiting for OS updates or bug fixes. Yes, that can be frustrating at times, which has also already been acknowledged on behalf of DSI on a number of occasions. But there's certainly not an evil masterplan behind all that, like a willful strategy for letting down customers. Quite the opposite is the case: The tech support is very responsive and will usually get back to you within 24 hours. These people also make sure that in those cases where parts have to be swapped, things will be handled as straightforward as possible both in terms of repairs and shipping.
The reason why it can take a bit longer now and then is simply a company with less than 20 employees, a not inconsiderable number of instruments to take care of—most of which have a flagship status—, and finally the fact that they're still developing new products each year to keep us gear nerds happy.
So, let's all take a deep breath and try to engage in a more constructive conversation, not least because there are human beings that like to be treated fairly on each side.