Broken button

Broken button
« on: December 26, 2016, 04:32:51 PM »
So my mute button needs to be pushed harder on the right side in order to get triggered: anyone experienced something like this? How did you fix it?
Cheers.

Re: Broken button
« Reply #1 on: December 26, 2016, 06:21:39 PM »
So my mute button needs to be pushed harder on the right side in order to get triggered: anyone experienced something like this? How did you fix it?
Cheers.


Hi Paul,

I had exactly the same thing with my "16 Beats" button and after contacting DSI support they mentioned to re-solder the button's terminals into the circuit board.
They offered to send me a button replacement but just turned out to be a bad solder joint!

You should contact DSI to advise them of the situation and get confirmation from them. (They would have to be the best support I have ever dealt with!!)

Hope that helps!

Tim
Tim

Re: Broken button
« Reply #2 on: December 26, 2016, 06:53:42 PM »
Thanks a lot man, will contact them for sure.

Re: Broken button
« Reply #3 on: December 26, 2016, 06:56:18 PM »
No problem.
Tim