Received my "open box" regular Pro 3 (SN 03030) from Sweetwater a few weeks ago. Not new to keyboards, but new to the DSI AND PRO 3. Noticed right off that the encoded pots did index the values consistently. That brought me to the forum and read the posts about the problem and that installing the previous Panel OS V1.1.0.0 fixes it.
I was going to follow the procedure to update both the Main OS and Panel. If the instructions didn't say to do both, I would just do the panel update. Anyway I noticed the my Main OS is V1.2.1 and that there was the statement below in another sticky topic. I would respond to that topic but it is locked. So now I have a few questions among which is can I still update the panel OS to fix the encoder pop issue? Do I really need to install the main OS also and if so can I go back to one of the previous versions and if I do what I am missing out on? Is V1.2.1 downloadable from anywhere? Thanks in advance for your help. My last question is do I really need to answer all the trivia questions every time I post?
IF YOUR UNIT SHIPPED WITH OS 1.2.1, DO NOT UPDATE. 1.2.1 contains minor changes for production only.