Sequential PRO2 keyboard issue

Sequential PRO2 keyboard issue
« on: January 15, 2026, 02:15:20 AM »
Hello,
I've had bad luck twice with the Dave Smith Instruments PRO2 synthesizer. The issue is that the G and F keys in the second octave don't trigger audio or MIDI when pressed lightly, unlike the other keys. They only sound when I apply extra pressure. This problem occurred with both the original and the replacement synth, and I'm certain they were both factory new. The OS is up to date, and I've even tried removing MIDI connections to rule out any loops. I've contacted Sequential support and am currently waiting for a response. Has anyone else who owns a PRO2 experienced the same issue?