Two voices produce clipping-like pops on my new Trigon 6 module

I noticed a lot of popping I haven't experienced on any other synthesizer when first playing my new Trigon.

After a lot of troubleshooting, I have narrowed it down to 2 voices. The attack of each emits a pop (not a click). It's even present when turning the volume of every oscillator down to 0. Successive key presses will emit a pop each time the key presses reach the same two voices. Seems to be linked to the variability between voice cards that is often described as normal behavior, but this sound isn't normal. It isn't something anyone I know would accept on a recording. As I said, it sounds like I'm clipping, just not as loud.

Turning the vintage knob up makes it worse. Turning the attack knob to 9 o'clock or further relieves the issue most of the time. I've calibrated the unit around 20 times since I got it yesterday. Any advice is much appreciated. I love this instrument, so I'm really hoping there's a fix here. Thanks!

Re: Two voices produce clipping-like pops on my new Trigon 6 module
« Reply #1 on: May 28, 2024, 07:27:48 AM »
Have you had any response from sequential or point of sale as I purchased a Trigon 6 in the beginning of January this year and have encountered the exact same issues nothing has fixed it for me as yet , and I too love this synth
It will be god to hear what’s happening with your case

Re: Two voices produce clipping-like pops on my new Trigon 6 module
« Reply #2 on: May 28, 2024, 07:44:22 PM »
I noticed a lot of popping I haven't experienced on any other synthesizer when first playing my new Trigon.

After a lot of troubleshooting, I have narrowed it down to 2 voices. The attack of each emits a pop (not a click). It's even present when turning the volume of every oscillator down to 0. Successive key presses will emit a pop each time the key presses reach the same two voices. Seems to be linked to the variability between voice cards that is often described as normal behavior, but this sound isn't normal. It isn't something anyone I know would accept on a recording. As I said, it sounds like I'm clipping, just not as loud.
Turning the vintage knob up makes it worse. Turning the attack knob to 9 o'clock or further relieves the issue most of the time. I've calibrated the unit around 20 times since I got it yesterday. Any advice is much appreciated. I love this instrument, so I'm really hoping there's a fix here. Thanks!
It sounds like you've already put in a lot of effort to troubleshoot the issue with your Trigon synthesizer. Have you reached out to the manufacturer or any online communities dedicated to synthesizer enthusiasts?

Re: Two voices produce clipping-like pops on my new Trigon 6 module
« Reply #3 on: May 31, 2024, 03:34:27 AM »
I noticed a lot of popping I haven't experienced on any other synthesizer when first playing my new Trigon.

After a lot of troubleshooting, I have narrowed it down to 2 voices. The attack of each emits a pop (not a click). It's even present when turning the volume of every oscillator down to 0. Successive key presses will emit a pop each time the key presses reach the same two voices. Seems to be linked to the variability between voice cards that is often described as normal behavior, but this sound isn't normal. It isn't something anyone I know would accept on a recording. As I said, it sounds like I'm clipping, just not as loud. shell shockers

Turning the vintage knob up makes it worse. Turning the attack knob to 9 o'clock or further relieves the issue most of the time. I've calibrated the unit around 20 times since I got it yesterday. Any advice is much appreciated. I love this instrument, so I'm really hoping there's a fix here. Thanks!
Ensure that the voices exhibiting the popping issue are not being over-triggered or stolen by other voices. Voice stealing can sometimes cause this type of artifact.