My new Pro 3 has kind of "jumping" parameters sometimes

[Ronny Cash]

Hi dear Sequential players

Have since yesterday my Pro 3. Was today much to try and explore. The synth sounds just terrific. The only thing I noticed is that the Pro 3 just "jump" parameters from time to time. Filter goes, for example, suddenly abruptly open. (I assume to the level which is dialed in on then front panel, but without touching anything). I don't think there is modulation involved. I thought first I accidentally come on the ribbon controller, but it was not. Does anyone of you know this? Do I have to worry? Tomorrow I will do a global reset and callibrate.
Does anyone else have any ideas?

Thank you!
Best regards from Germany
Ronald

[Elric]

  Yes, this happens (big jumps in value). It can happen if you use the 'Show' feature and turn a knob, then drop out of 'Show' and go back to editing. The dial/parameter you 'showed' can be very far off of the value stored in the patch, and then later the pot "finalizes" it's position it pops the value to a completely different number.

It seems to happen most with the Filter Cutoff. I guess because it's so high resolution.

[chysn]

This indicates a hardware issue and I, for one, wouldn't put up with it, especially if you just got it. Contact Sequential. They'll likely ask you to check and re-seat come internal ribbon cables. If it turns out the pot is faulty, get the synth replaced.

[Ronny Cash]

Thank you for your answer. I will contact Sequential today. Hope that can be sorted out, hopefully without exchanging the synth.