Sound crackling issue

Sound crackling issue
« on: June 26, 2022, 07:12:05 AM »
he everyone,

iím a bit scared since my pro 3 started today with a weird behaviour.
the sound is distorted, no matter if preset or init. patch. u'll find attached an audio file. after i've updated the OS it gots worse. it's preeeetty hot in my studio (40 degrees) and when i restart the synth, the problems appear after r.a. 5 mins. it also gots worser as soon as i tweak the filter or envelopes. anyone with the same issues? thanks!


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Re: Sound crackling issue
« Reply #1 on: June 28, 2022, 04:14:18 PM »
It'll be worth contacting Sequential support, as this obviously isn't how it's supposed to sound. Sequential employees occasionally say things on this forum, but it's hit-or-miss, and you won't usually get hardware support questions answered here.
Pro 3 #1640

Other: Make Noise modular, Circuit Tracks, MicroBrute
Software: macOS, Ableton, MuseScore2, Serum, Pianoteq, OPS7


Re: Sound crackling issue
« Reply #2 on: June 30, 2022, 02:57:06 AM »
thanks chysn, you are always there! :)
i wrote to the support in parallel and they told me it was a faulty power inductor which should be repaired. i am leaving the post so that others can find their way around who may have the same problem.
unfortunately, i am out of warranty and will have to pay for the repair myself.
serial #: 00272
« Last Edit: June 30, 2022, 02:59:04 AM by chrisusu »