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Pro3 uneven keys fix?

Pro3 uneven keys fix?
« on: August 22, 2021, 07:31:25 PM »
I just got my Pro 3 se today and within the first 10 min of playing I noticed that there are two black keys that sit much lower than all the rest and have noticeably less Ďtravelí. I actually felt it (while playing) before I saw it ...as its pretty distracting. Everything else is completely uniform with the exception of these two keys (Eb2 and Bb3). They also don't appear that theyíve been physically damaged in any way... theyíre both just sitting very low.
Iím wondering if anyone else has experienced this and how easy or difficult it might be to open it up and fix it myself or if this is a bad idea. Any feedback is welcome. Thanks!
« Last Edit: August 22, 2021, 07:43:48 PM by mateo70 »

Re: Pro3 uneven keys fix?
« Reply #1 on: August 23, 2021, 02:01:36 PM »
I'd recommend contacting Sequential support. They'll likely provide details on opening the keyboard to check those keys. Sounds like a potential spring issue with those keys.
Jeff KellemóTypeface designer, Composer, Pianist, Analog synths, Dancer
https://1403.slantedhall.com/ | https://slantedhall.com/

Re: Pro3 uneven keys fix?
« Reply #2 on: August 23, 2021, 02:46:53 PM »
^yep

Re: Pro3 uneven keys fix?
« Reply #3 on: August 23, 2021, 05:26:49 PM »
Okay thx. I have seen numerous posts about how easy and accessible it is to open up this synth, so I thought perhaps it might not be a big deal. Iíve opened up other synths to change disk drives, batteries, RAM/ROM and lubricate a keybed in the past (Wavestation) so Iím not totally new at this ....but yeah I guess Iíll check with sequential first.

Re: Pro3 uneven keys fix?
« Reply #4 on: August 23, 2021, 09:31:47 PM »
Okay thx. I have seen numerous posts about how easy and accessible it is to open up this synth, so I thought perhaps it might not be a big deal. Iíve opened up other synths to change disk drives, batteries, RAM/ROM and lubricate a keybed in the past (Wavestation) so Iím not totally new at this ....but yeah I guess Iíll check with sequential first.
Yeah itís easy to access but always best to get supportís instructions first.