Prophet 10 Desktop Sustained Notes on Power Up (SOLVED)

Prophet 10 Desktop Sustained Notes on Power Up (SOLVED)
« on: June 25, 2021, 12:53:53 PM »
When I turn on my Prophet, a number of notes trigger like a MIDI on/off error even if there is no USB or MIDI cable connected. I have tried calling support a few times, but haven’t heard back from anyone.

Any clue how to fix this?
« Last Edit: August 26, 2021, 05:46:34 PM by extempo »
(2) P6 Desktops, Prophet VS Rack, P10 Desktop, OB6 Desktop

Re: Prophet 10 Desktop Sustained Notes on Power Up
« Reply #1 on: June 25, 2021, 05:30:16 PM »
I did get a call back today, but missed it.

Any help appreciated.
(2) P6 Desktops, Prophet VS Rack, P10 Desktop, OB6 Desktop

Re: Prophet 10 Desktop Sustained Notes on Power Up
« Reply #2 on: June 26, 2021, 05:30:25 PM »
Check the settings for the pedal if it is in reverse (open for sustain). If that is the case it might be the problem to your sustain topic.

Re: Prophet 10 Desktop Sustained Notes on Power Up
« Reply #3 on: June 26, 2021, 07:15:09 PM »
I have tried that already.  Also, no notes are being played by me, just generated randomly by the synth. Thanks for your suggestion.
(2) P6 Desktops, Prophet VS Rack, P10 Desktop, OB6 Desktop

Re: Prophet 10 Desktop Sustained Notes on Power Up
« Reply #4 on: July 14, 2021, 07:02:30 AM »
Unit is being repaired.
(2) P6 Desktops, Prophet VS Rack, P10 Desktop, OB6 Desktop