Sustain pedal not working

DDJ

Sustain pedal not working
« on: May 12, 2021, 04:37:15 PM »
Hi.

I just bought a brand new rev2 16 voice and noticed right away the sustain pedal was acting weird(the same sustain pedal that was working perfectly with the Prophet 08 I sold today). At first ALL notes were being held even though I wasn’t holding the pedal down. So I changed the Sustain Polarity and now it doesn’t work at all. I also tried changing the Sustain ARP to Sustain and still, the pedal does not work.

It’s updated to the newest firmware BTW

DDJ

Re: Sustain pedal not working
« Reply #1 on: May 12, 2021, 04:53:48 PM »
And the Hold button is getting stuck on.

This is not how I imagined bringing home a brand new synth.

DDJ

Re: Sustain pedal not working
« Reply #2 on: May 13, 2021, 06:30:06 PM »
I'll post what I found out from customer service on the matter to help anyone else who may encounter this issue. 

Apparently, possibly due to a 'supply issue', the sustain jack on the REV2's only supports TS Sustain pedals. Not TRS like pretty much every other keyboard I have used in the past 20 years.

Now that that is handled, we can go back to crickets in here...