Sorry mates, but this is all BS. It should definitely not be this hard to perform an OS update. Reading all the posts in this thread demonstrates to me that there has to be a specific set of circumstances (midi, no USB, write mode, etc.) that was unanticipated by Sequential. I just sent them my feedback on this topic after spending two hours trying everything mentioned, using a Mac, in write mode, over midi, over USB, using multiple Macs and PCs, and nothing has worked. Even those who have had success, there must me something different that the rest of us are struggling with. This is why beta versions are released, and issues need to be addressed prior to formal release of a new OS. I am sure Sequential is aware and are beating themselves up on why this is happening. However, it's not quite to the standards that we expect from them or any other keyboard manufacturer. We shouldn't have to be wasting our collective hours on trying to figure this out. Be sure to send your feedback to Support on their website. Not good !!