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PROPHET 6 PROBLEM (WITH VIDEO)

PROPHET 6 PROBLEM (WITH VIDEO)
« on: May 27, 2020, 08:12:34 AM »
Hello everyone,

Elvis here from France.

I bought this P6 a couple of weeks ago and I think I have a problem.

Basically, notes are disappearing when I turn off the unison mode. I have made a video here :
https://www.youtube.com/watch?v=V0_KJJgni80
I have the last firmware installed (1.59) and can't figure what is happening. I turned off LFO, tried to move every knob but I am new to synthesis so it can be a simple button to turn on/off.

Someone has a clue?
Thanks a lot for your help.

Cheers to all

Re: PROPHET 6 PROBLEM (WITH VIDEO)
« Reply #1 on: May 27, 2020, 09:46:36 AM »
Looks like you might have a couple of dead voice cards.

Re: PROPHET 6 PROBLEM (WITH VIDEO)
« Reply #2 on: May 27, 2020, 09:53:59 AM »
Thanks for answering.
The thing is that this problem occurs only on certain patches, not on all.
Could it still be dead voice cards?
I will try to upload another video tomorrow with more detailed tests.
Thanks again

Re: PROPHET 6 PROBLEM (WITH VIDEO)
« Reply #3 on: May 27, 2020, 10:21:40 AM »
Thanks for answering.
The thing is that this problem occurs only on certain patches, not on all.
Could it still be dead voice cards?
I will try to upload another video tomorrow with more detailed tests.
Thanks again

Yup it's happened to me. Should be an easy fix. Contact support and see what they advise you.
Prophet 6, Prophet X, Moog Sub 37, Tempest Drum Computer, Roland V Piano, Fender American Stratocaster, Roger Linn Adrenalinn iii, Origin Effects Cali76 and SlideRig compressor, ASUS Zenbook Pro Computer, Soundcraft MTK 22 Mixer, Mark Of The Unicorn Digital Performer 10 Software.

Re: PROPHET 6 PROBLEM (WITH VIDEO)
« Reply #4 on: May 28, 2020, 06:53:59 AM »
Thanks. Will do and keep you posted!
Thanks a lot again
Cheers

Re: PROPHET 6 PROBLEM (WITH VIDEO)
« Reply #5 on: June 03, 2020, 08:42:41 AM »
Someone told me he had the same problem and he just took out the 6 voice cards and put them back, calibrated the beast and everything worked great. So that's what I did, well what I wanted to do because Mr P6 is playing with me or I might have scared him by just opening it and having a look inside because since then, all voices works great...
So I will keep an eye on it and will run tests often to check that every voice still sing great!
Thanks to all