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locked buttons and encoders in the Sample playback section.

locked buttons and encoders in the Sample playback section.
« on: September 04, 2019, 04:10:06 PM »
hi I just got my Prophet X yesterday and after unpacking it and loading the latest OS all was great ,
But then I purchased 2 add on packs from 8dio but after loading one of them in the the sample playback erea the Group button and both type and instrument encoder don't work anymore i can not change my samples anymore. All others work in the sampleplayback area. I asked DSI for help and DIO but they have not checked back yet

Re: locked buttons and encoders in the Sample playback section.
« Reply #1 on: September 04, 2019, 04:55:35 PM »
If you’ve sent email to Sequential’s support address they’ll get back to you promptly.  Sorry to hear you’re running into problems, but I’m sure they’ll sort things out rapidly.