Distorted sound / midi usage

[kullboys]

When I am connected to Ableton Live 10 via USB and make any activity concerning MIDI in the DAW my P12 get a  distorted sound and I need to turn the synth off and restart it. After this it works OK for a while, but usually it "crashes" again after a little while. Very annoying to have to restart the synth every 10 minutes. The P12 is brand new.

- Anyone experience the same?
Thanks.

[standingwave]

It sounds like you may have a midi loop. Check how the P12 is set up in your MIDI settings.
 Cheers.

[Paul Dither]

I also assume a MIDI loop. Make sure to check all the MIDI settings of the Prophet 12 and those in Ableton Live (the global MIDI settings as well as the external instrument settings in case you make use of an external instrument device on your MIDI track). For a quick test you can also turn the local control off on the Prophet 12 to see if that makes a difference.

If nothing helps, make sure to get in touch with the support.