Really frustrated with P6 USB MIDI

lt773 · « **on:** January 31, 2016, 01:32:16 PM »

Ever time I connect my P6 to Logic X via usb something bad happens, even when I'm not clock synced. Either the whole unit freezes, effects/bpm don't respond. the sequencer starts playing by itself when I try to record. None of these problems occur with my P12 and I seldom use the 6 to record because of these problems. I was hoping there would be some kind of update to help. Does anyone else have these problems? Also, Is there a MIDI panic option on the 6, that could maybe help.

_ADSR_ · « **Reply #1 on:** January 31, 2016, 01:44:41 PM »

Does it happen using USB and Midi? I heard it recommended to not use both at the same time.

lt773 · « **Reply #2 on:** January 31, 2016, 03:03:17 PM »

Quote from: _ADSR_ on January 31, 2016, 01:44:41 PM

Does it happen using USB and Midi? I heard it recommended to not use both at the same time.

I've only been using just the usb from Logic to the P6.

BobTheDog · « **Reply #3 on:** January 31, 2016, 10:33:11 PM »

The most likely cause is that logic thinks there is a controller on that midi port, you can quickly test this with the new version in Logic Pro X->Control Surfaces->Bypass all control surfaces.

lt773 · « **Reply #4 on:** February 01, 2016, 10:34:21 AM »

Quote from: BobTheDog on January 31, 2016, 10:33:11 PM

The most likely cause is that logic thinks there is a controller on that midi port, you can quickly test this with the new version in Logic Pro X->Control Surfaces->Bypass all control surfaces.

I just tried it and It still is problematic

BobTheDog · « **Reply #5 on:** February 01, 2016, 11:12:14 AM »

Ok next thing, down load midi monitor from here: http://www.snoize.com/MIDIMonitor/

Run it and select the correct midi output for the P6 usb midi in "Spy on output to destinations".

Then start Logic and look at what midi is being sent to the P6.

lt773 · « **Reply #6 on:** February 01, 2016, 02:06:18 PM »

Quote from: BobTheDog on February 01, 2016, 11:12:14 AM

Ok next thing, down load midi monitor from here: http://www.snoize.com/MIDIMonitor/

Run it and select the correct midi output for the P6 usb midi in "Spy on output to destinations".

Then start Logic and look at what midi is being sent to the P6.

so this is everything it shows right when I boot up Logic:

16:03:31.049   To Prophet 6   SysEx      J L Cooper 5 bytes   F0 15 29 01 F7
16:03:31.064   To Prophet 6   SysEx      Universal Non-Real Time 6 bytes   F0 7E 00 06 01 F7
16:03:31.091   To Prophet 6   SysEx      Unknown Manufacturer 7 bytes   F0 00 00 66 10 00 F7
16:03:31.093   To Prophet 6   SysEx      Unknown Manufacturer 7 bytes   F0 00 00 66 11 00 F7
16:03:31.093   To Prophet 6   SysEx      Unknown Manufacturer 7 bytes   F0 00 00 66 17 00 F7
16:03:31.093   To Prophet 6   SysEx      Unknown Manufacturer 8 bytes   F0 00 00 66 17 13 00 F7
16:03:31.093   To Prophet 6   SysEx      Unknown Manufacturer 7 bytes   F0 00 00 66 14 00 F7
16:03:31.094   To Prophet 6   SysEx      Unknown Manufacturer 8 bytes   F0 00 00 66 14 13 00 F7
16:03:31.095   To Prophet 6   SysEx      Unknown Manufacturer 7 bytes   F0 00 00 66 15 00 F7
16:03:31.095   To Prophet 6   SysEx      Unknown Manufacturer 8 bytes   F0 00 00 66 15 13 00 F7
16:03:31.096   To Prophet 6   SysEx      Unknown Manufacturer 7 bytes   F0 00 00 66 14 00 F7
16:03:31.096   To Prophet 6   SysEx      Unknown Manufacturer 8 bytes   F0 00 00 66 14 13 00 F7
16:03:31.096   To Prophet 6   SysEx      Unknown Manufacturer 7 bytes   F0 00 00 66 15 00 F7
16:03:31.096   To Prophet 6   SysEx      Unknown Manufacturer 8 bytes   F0 00 00 66 15 13 00 F7
16:03:31.096   To Prophet 6   SysEx      Unknown Manufacturer 7 bytes   F0 00 00 66 14 00 F7
16:03:31.096   To Prophet 6   SysEx      Unknown Manufacturer 8 bytes   F0 00 00 66 14 13 00 F7
16:03:31.098   To Prophet 6   SysEx      Unknown Manufacturer 7 bytes   F0 00 00 66 15 00 F7
16:03:31.098   To Prophet 6   SysEx      Unknown Manufacturer 8 bytes   F0 00 00 66 15 13 00 F7
16:03:31.098   To Prophet 6   SysEx      J L Cooper 5 bytes   F0 15 10 03 F7
16:03:31.101   To Prophet 6   SysEx      Universal Non-Real Time 6 bytes   F0 7E 00 06 01 F7

BobTheDog · « **Reply #7 on:** February 01, 2016, 02:56:19 PM »

Looks like you have a controller set up in logic and logic is sending loads of crap to the synth causing the problems.

Have a look at the controllers you have set up in logic, looks like it is a J L Cooper controller.

sylvain alias leo · « **Reply #8 on:** February 01, 2016, 05:00:24 PM »

Take an inventory of your USB cards in PC/MAC. Isolated one. Connect your synth and nothing else . The keyboard and mouse , scanner, video .... should be isolated on another port.

good luck

lt773 · « **Reply #9 on:** February 01, 2016, 06:11:18 PM »

Well I guess the P6 is probably fine. The only thing I had plugged in usb was my apogee duet. I have no idea where that J L Cooper thing is coming from. I've never used any of their gear let alone even heard of that company till seeing those signals. This whole thing is just super weird.

BobTheDog · « **Reply #10 on:** February 01, 2016, 11:41:39 PM »

If you start Logic and see those messages my bet is that it is logic sending it, did you check your control surface settings in logic?

Mr_Clean · « **Reply #11 on:** April 30, 2016, 03:26:30 AM »

I'm having problems as well..... P6 erratic with logic in local off mode. Is any one else having issues ?

Mr_Clean · « **Reply #12 on:** April 30, 2016, 06:08:10 PM »

Quote from: Mr_Clean on April 30, 2016, 03:26:30 AM

I'm having problems as well..... P6 erratic with logic in local off mode. Is any one else having issues ?

Looks like its stable now, after a bunch of restarts checking all midi thru's etc. However I can't get midi clock over USB to the P6 to work. For some reason in globals clock port will not stay set to USB (it keeps defaulting to MIDI) It indeed works over MIDI cable, but unfortunately starts the P6 seq automatically which I don't want....Can this be turned of ?? thanks

Robot Heart · « **Reply #13 on:** May 05, 2016, 11:09:28 AM »

Glad you got sorted out on soft MIDI Thru. We haven't heard of Global parameters changing on their own, make sure you've fully exited the Global menu once you've made your selection. In the case of setting the MIDI clock port you'd need to press the Global button twice to exit.

The feature you're looking for on the sequencer auto-start is in the manual at the bottom of page 11:

https://www.davesmithinstruments.com/wp-content/uploads/2015/06/Prophet-6-Operation-Manual.pdf?9bafe0

Mr_Clean · « **Reply #14 on:** May 05, 2016, 11:13:30 PM »

Hi again, ended up having to remove USB as it is very unstable with random dropouts. I use Logic Pro with "External Instrument" plugin....Would not work with MIDI Clock. Using MIDI cables all is sweet and works as it should. I don't have USB issues with any other gear, so I suspect this is a P6 fault....... cheers

Robot Heart · « **Reply #15 on:** May 06, 2016, 04:19:45 PM »

It would be great if you could email our dedicated support channel with detailed instructions on how to recreate your trouble: support(at)davesmithinstruments.com

We have had no complaints to date on USB functionality and there are no known bugs for USB, so it is very surprising that you're having issues that are not solvable via a combination of settings in your DAW and the P6.

Telstar · « **Reply #16 on:** May 20, 2016, 08:21:26 AM »

Quote from: Robot Heart on May 06, 2016, 04:19:45 PM

It would be great if you could email our dedicated support channel with detailed instructions on how to recreate your trouble: support(at)davesmithinstruments.com

We have had no complaints to date on USB functionality and there are no known bugs for USB, so it is very surprising that you're having issues that are not solvable via a combination of settings in your DAW and the P6.

I'm sorry but that's a bit of a stretch. I've had my P6 motherboard replaced by DSI more than once, on account of the USB midi not working. Turned out the culprit might be a USB switch I use ... but to say that you've had no USB complaints just isn't true.

cbmd · « **Reply #17 on:** May 20, 2016, 08:38:03 AM »

Hi Telstar,

In your case, the USB port was not working and was not communicating at all with your computer. Robotheart was referring to the fact that we have not received reports related to USB dropouts while the USB is still transmitting/receiving correctly.

Thanks!

Mr_Clean · « **Reply #18 on:** May 25, 2016, 08:54:41 PM »

Hi, I had my P6 connected directly connected to a Mac Pro tower via USB and it does not work reliably (see above posts), so as I said above I have gone back midi cables. I don't have the time to troubleshoot this or go through email exchanges with tech support as i am working a project at the moment. Maybe in few weeks I will find the time. But at the moment my P6 does not work reliably with Logic X directly connected via USB, where as other synths I have do when needed......... As I said my setup is simple in this case - P6 Direct USB to Mac Pro running latest versions of Logic X & Mac OSX. Firewire connection to RME UFX, no other peripherals.

cheers !

Quote from: cbmd on May 20, 2016, 08:38:03 AM

Hi Telstar,

In your case, the USB port was not working and was not communicating at all with your computer. Robotheart was referring to the fact that we have not received reports related to USB dropouts while the USB is still transmitting/receiving correctly.

Thanks!

dmadurski · « **Reply #19 on:** May 25, 2016, 10:56:05 PM »

I want to add that on my p6 module, the BPM when synced to midi fluctuate from -10 to +10 or so bpm. Its all over the map and just won't sync up. It used to work better before the last update.

Really frustrated with P6 USB MIDI

sylvain alias leo