Just want to say that I appreciate everyone's input. Raz, I get what you're saying now. You're a real sport in taking the time to spell it out 2x. Thanks for taking the time. The manual however... an edit in the manual would be nice to fully explain this, as well as a tip similar to what I'm about to give.
Working with what's given here, if you would like to work with 4 outputs, and you know you'll be switching patches, utilizing a single layer in a patch while in the other patch Split and Stacked (Split and Stack work perfectly), you should work in Split Mode when wanting to play a single layer without having it jump channels(you. To avoid having to change the split point on the fly, save a patch with the layer of interest with the split point set at the minimum or maximum key, depending on the layer you would like to access.
It's truly frustrating to know that if you wanted to enter the synth world, you'd have to base your plans off of owning several generations of instruments and the experience that comes with that. I wouldn't call this a 16 voice synthesizer as it is advertised. Just like I would never call 2 Mother-32's a Duophonic synth even though I can set them up to be that way and put them in a rack together. This is actually the Prophet Rev2 8-voice synth X 2 in the same box

. I guess this is the perspective that forms when you put 4 outputs on equipment and don't explain limitations properly.
It's still a beautiful piece of equipment and I definitely love it. Again, I thank everyone for their time and input. Razmo, thank you for your expertise and care in explaining. Support did an okay job explaining and wasn't trying to be misleading, but definitely could have used more clarification. The bit that really helped was knowing ALL the line behaved like this. Not something you're going to know when you're researching the manual and how it sounds online, before you put your faith in buying something.