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Knob Broke off at the post

Knob Broke off at the post
« on: July 02, 2018, 06:43:29 AM »
 So sad. My LFOs "Amount" knob broke off at the post on my Prophet08. What should I do to fix it?  :( 

Re: Knob Broke off at the post
« Reply #1 on: July 02, 2018, 09:19:09 AM »
« Last Edit: July 12, 2018, 10:03:57 AM by Sacred Synthesis »
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Re: Knob Broke off at the post
« Reply #2 on: July 12, 2018, 05:41:13 AM »

there s a second possibility, which I applied when our Trumpet-player hit the very important "Param1" knob :-(

The knobs themselves sit on the axle of the pots / encoders (of course). These axles themselves however are - at least in my case - not massive, but feature a hollow shaft. Its diameter is not perfectly round, but has a flat side.

  • So first try to get the knob itself from the rest of the broken shaft still sitting in it.
  • If You can - or know somebody who does, like e.g. a hobby builder of model cars - try to make a piece of plastics, that fits into the hollow space of the pot / encoder and links it to the broken part.
  • If You manage a tight fit, You will not even need cement to fix the pot's / encoder's axle.
  • Then simply put the knob itself at its place again.

Still works for me, after a while the knob felt a little bitt sloppyer than its siblings, which was cured by carefully applying a bit of cement (not at the knob, but within the axle)



Re: Knob Broke off at the post
« Reply #3 on: July 19, 2018, 05:56:57 PM »
MartinM's suggestion is a good one. If you'd like to replace it and you're handy with a soldering iron, we'll send you a new pot or encoder free of charge by contacting our dedicated support channel as Sacred Synthesis suggested.

Re: Knob Broke off at the post
« Reply #4 on: July 21, 2018, 04:57:53 PM »
 Wow! Very cool.... 8) I just received the knob and pot in the mail. The DSI support guy asked for some photos of the damage which I emailed and with in less than 1 week, the replacement parts arrived. Thanks DSI!  Thanks for the good advice too guys!

Re: Knob Broke off at the post
« Reply #5 on: August 14, 2018, 01:50:01 AM »

+1 !

I received a new encoder for free (even sent to Germany without charging me) and replaced my "encoder shaft repair". Not really necessary, but the real thing...

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Put me on that list 8)