Encoder response has been improved along with various other improvements/optimizations.
Encoder response is indeed
drastically improved, thank you very much for your quick response!
For those watching the thread, I have sent as in-depth a description as I could regarding the issues I documented earlier in the thread to DSI support directly, and that's definitely what seemed to get the ball rolling. Describing them here on the forum was useful to make sure it wasn't just me, but it's not a great mechanism for engaging directly with engineering where the real magic happens.