Starting to have two jumpy encoders...

[AlainHubert]

After a few months of owning my desktop OB6, I'm starting to have two jumpy encoders (not the encoders problem again DSI ?). 

The Clock Value selector, and the LFO Shape encoders are getting increasingly jumpy. I'm afraid that eventually I won't be able to select the value that I want... For now, turning them rapidly several times reduces/eliminates the jumpiness temporarily. But it returns in the following days. My OB6 isn't being used that much. So I don't think that it's a wear problem. Probably more an oxidation of the contacts problem. Or perhaps the silicone lubrication on the shaft that is leaking onto the contacts ?

Anyway, I was wondering if anyone else has noticed that on their OB6 ?

[Robot Heart]

Sorry to hear you're having trouble with your OB-6. We've been using high quality encoders for many years now, so if yours are failing it's probably a fluke. Please contact our dedicated support channel for immediate assistance, it's always the fastest way to get the most accurate help if you're experiencing an issue:

support (at) davesmithinstruments.com

[AlainHubert]

Thanks Robot Heart. If it ever get to the point of not being able to select the value I need, I'll be sure to do that.