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Cutoff Pot loose

Cutoff Pot loose
« on: September 02, 2017, 08:52:31 AM »
Hi,

today I got my new Prophet-12.
Everything's fine, except just the cutoff knob is a bit loose.
I can move him about 1mm in every direction. All other are fine, or can live with that.
This is the knob mostly used, so I feel not very good with this.

Is there a screw I can thighten?
Can I remove the Cap by just pulling?

The Unit is brandnew, so I don't want to damage something,
but if possible i wouldn't likely return it.

Thanks!

Chris


Re: Cutoff Pot loose
« Reply #1 on: September 06, 2017, 12:21:15 PM »
Hi,

The best way is to contact the support. If there's a trouble, DSI can send you spare parts for replacement, no need to send back the whole unit :)