Would it be possible to calm down a bit?—I'm not asking this to shut people down, but I can sense a growing passive aggressive tone that I believe isn't very fruitful for the future climate of this forum.
As for those rather provocative meant comments about feature requests and how some perceive the operation of other companies, I would like to point out that it doesn't make sense to measure a comparably tiny company like DSI against manufacturers like Korg for example, as they simply don't share the same resources, neither in terms of employee numbers nor—which is related to that—in terms of exclusive firmware maintenance time. There is no large division for past products and one for future developments. In a small company like DSI, most people have to take care of many different tasks simultaneously.
The latter simply means that it sometimes takes a bit of patience while you're waiting for OS updates or bug fixes. Yes, that can be frustrating at times, which has also already been acknowledged on behalf of DSI on a number of occasions. But there's certainly not an evil masterplan behind all that, like a willful strategy for letting down customers. Quite the opposite is the case: The tech support is very responsive and will usually get back to you within 24 hours. These people also make sure that in those cases where parts have to be swapped, things will be handled as straightforward as possible both in terms of repairs and shipping.
The reason why it can take a bit longer now and then is simply a company with less than 20 employees, a not inconsiderable number of instruments to take care of—most of which have a flagship status—, and finally the fact that they're still developing new products each year to keep us gear nerds happy.
On top of that it has always been a good practice—as it has been pointed out several times already—to take an instrument for what it is, not for what it may be in the unpredictable future. People have always used synths like that because no single instrument is perfect in the sense that it comes with every feature you can possibly think of. In fact, the only type of instrument that was trying to cater to that notion was the workstation. And if you actually like and use a synth for what it was originally meant to be, you'll probably also find a way around some quirks or limitations that lie in the nature of every instrument's design. Above that, a bug is a bug and should of course be fixed in the long run. Every additional feature, though, that wasn't included in an otherwise fully working synth is a bonus instead.
The latter doesn't render this thread useless, since DSI have already implemented user suggested features in the past. But not each and every desired additional feature can be expected to be implemented on a mandatory basis, especially not if it was never promised nor specifically announced in the first place.
So, let's all take a deep breath and try to engage in a more constructive conversation, not least because there are human beings that like to be treated fairly on each side.
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