The Official Sequential/DSI Forum

Broken Knob!

Broken Knob!
« on: July 27, 2017, 04:00:48 PM »
My Track knob (from sequencer section) just broke off when I went to use it!!! Don't know what would have happened to it as I treat the synth like my baby. Can I buy another and easily replace it myself?

Re: Broken Knob!
« Reply #1 on: July 27, 2017, 04:49:04 PM »
I'm sorry you're having trouble with your Rev2. That is highly unusual for an encoder to do that. Please contact our dedicated support channel: support (at) davesmithinstruments.com

We'd be happy to send you an encoder free of charge, or if you'd rather not replace it yourself we can do it for you.
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