Oops I partially blew one up :(

[BobTheDog]

So in an act of gross stupidity I connected a 12V supply to the USB Hub my P2, P12, Kemper and SY300 were attached to.

The Kemper and SY300 survived but the P2 and P12 both have USB problems, not sure if there are other issues yet, they both seem to work and midi seems good.

So I have opened the P2 to have a look, part of the PIC32 seems to be melted right near the usb pins so I guess some of the internal traces got a bit hot.

The PIC32 seems to be running ok though as the rest of the synth seems fine.

Next to see if the P12 is the same...

[NLB]

Ouch, that looks scary. My condolences. I hope there's an easy fix.

[Paul Dither]

Ouch! Looks like you may have to get the main board replaced, or at least have it double-checked first to see whether everything is still running as it's supposed to (on the board, not in the OS).

[BobTheDog]

I'm just going to rework that IC, the issue is not covered by warranty and DSI told me to talk to cimpersolutions (who had my Tempest for 4 months to fix two voices) or synthersizerservice.de who will probably charge around 300 euros for each one, that was the G2 USB fix cost form them anyway. So I will just do it myself.

There is another component near the USB port that also might have gone but there is no id on it, I'll email DSI and ask them what it is and replace that at the same time as I do the PIC32.

[BobTheDog]

The wonderful Tracy has been in touch and if I send the boards to DSI they will repair them for me.

Very good news, very pleased.

Saves me arseing anything more up!

[Paul Dither]

That's very cool! Glad that everything worked out this way.

[Hannibal Lektra]

Have you ever tried to profile the SY-300, Bob?

[BobTheDog]

No I haven't, must admit it never crossed my mind!

[ARNK]

Damn man, I'm checking all of my power supplies now.

[bfrombmore]

The wonderful Tracy has been in touch and if I send the boards to DSI they will repair them for me.

Very good news, very pleased.

Saves me arseing anything more up!

That's super cool! A++ Customer Service!

[BobTheDog]

I have the fixed boards back now and I just want to post here about the fantastic DSI support I have had on this matter.

Considering I was the numptie that caused the problems they fixed both boards for $50 including postage back from the states to the UK.

I don't think you could ask for any better support than that!

Thanks DSI.

Andy

[jdt9517]

Fantastic!

[Sacred Synthesis]

I have the fixed boards back now and I just want to post here about the fantastic DSI support I have had on this matter.

Considering I was the numptie that caused the problems they fixed both boards for $50 including postage back from the states to the UK.

I don't think you could ask for any better support than that!

Thanks DSI.

Andy

That's my DSI!  I've had the same types of experiences with them.  They're the best.