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SEQUENTIAL/DSI => Pro 3 => Topic started by: chrisusu on June 26, 2022, 07:12:05 AM

Title: Sound crackling issue
Post by: chrisusu on June 26, 2022, 07:12:05 AM
he everyone,

iím a bit scared since my pro 3 started today with a weird behaviour.
the sound is distorted, no matter if preset or init. patch. u'll find attached an audio file. after i've updated the OS it gots worse. it's preeeetty hot in my studio (40 degrees) and when i restart the synth, the problems appear after r.a. 5 mins. it also gots worser as soon as i tweak the filter or envelopes. anyone with the same issues? thanks!

Title: Re: Sound crackling issue
Post by: chysn on June 28, 2022, 04:14:18 PM
It'll be worth contacting Sequential support, as this obviously isn't how it's supposed to sound. Sequential employees occasionally say things on this forum, but it's hit-or-miss, and you won't usually get hardware support questions answered here.
Title: Re: Sound crackling issue
Post by: chrisusu on June 30, 2022, 02:57:06 AM
thanks chysn, you are always there! :)
i wrote to the support in parallel and they told me it was a faulty power inductor which should be repaired. i am leaving the post so that others can find their way around who may have the same problem.
unfortunately, i am out of warranty and will have to pay for the repair myself.
serial #: 00272
Title: Re: Sound crackling issue
Post by: 4ndr01d on August 21, 2022, 03:35:42 PM
Same issue seems to be happening with mine. Terrible distortion once it heats up. How complex was it for you to repair yourself?
Title: Re: Sound crackling issue
Post by: Elric on August 21, 2022, 08:41:57 PM
Same issue seems to be happening with mine. Terrible distortion once it heats up. How complex was it for you to repair yourself?

You might want to look up "fixing a power supply on a synth" or similar, on youtube. I wouldn't trust myself to do that, but if your good with electronics and... micro-soldering...

If you're out of warrantee, and shipping is too expensive, a Local electronics expert* might be cheaper. (*Make sure you get a quality "repairperson".)

Otherwise, go with Sequential's advice.
Title: Re: Sound crackling issue
Post by: chrisusu on September 02, 2022, 04:51:54 PM
Same issue seems to be happening with mine. Terrible distortion once it heats up. How complex was it for you to repair yourself?

haven't managed to send in the synth yet. but here in germany there is a contract partner who will do the repair for little money. gonna let you know.