The Official Sequential/Oberheim Forum
SEQUENTIAL/DSI => Prophet-5/Prophet-10 => Topic started by: Infa Red on May 25, 2021, 09:33:46 PM
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Lets consolidate the bugs into one thread. To make it easy for them to find, evaluate and address.
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Lets consolidate the bugs into one thread. To make it easy for them to find, evaluate and address.
To make it easy for them to see and address, submit your bug reports directly to Sequential support. Otherwise there’s a chance they’ll go unread.
Via support, they are able to easily ask further questions to help locate and replicate any bugs.
By all means collate them here for users to see, but also always log them with support.
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Lets consolidate the bugs into one thread. To make it easy for them to find, evaluate and address.
To make it easy for them to see and address, submit your bug reports directly to Sequential support. Otherwise there’s a chance they’ll go unread.
Via support, they are able to easily ask further questions to help locate and replicate any bugs.
By all means collate them here for users to see, but also always log them with support.
Agreed Quatschmacher, I was thinking we should have just one place we all share our bug reports as maybe some are not bugs at all and we all help each other validate, or fix suspected bug. Instead of having them scattered all through the forums. Hopefully it helps. Start with your bug here, if others can duplicate the issue, then we know its a bug worthy of reporting to Sequential Support. And if not, then we can all help solve the issue for the poster. (maybe)
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I found something very minimal and no big deal at all, but still, wanted to find out here if others do this too. Please check and let me know -
In the manual Alt Tuning setting "Normal" is suppose to be these characters in the LED screen: "n0L" for "normal" (please see screenshot of manual)
But when I go to this setting in the P10, mine reads with the bottom of the 0 missing, so it looks like a big "n". lol. nNL. (please see screenshot of my menu in my P10) . I tested my display and that digit has the capabilities cause it displays a "2" just fine.
Does anyone else's do this ?
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In the manual Alt Tuning setting "Normal" is suppose to be these characters in the LED screen: "n0L" for "normal" (please see screenshot of manual)
Yep, same here.
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A real and big bug (for such a great, musically synthesizer like the prophet 5/10) is the steppy behavior of the (filter-)pedal ...
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A real and big bug (for such a great, musically synthesizer like the prophet 5/10) is the steppy behavior of the (filter-)pedal ...
Except it’s not a bug but a deliberate design feature intended to make tuning exactly to semitones possible.
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Yep, same here.
Thanks for confirming SerErris. This is indeed a confirmed bug. Though less serious. Still good to know and hopefully have fixed one day. I will email about this one. Anyone else care to, please do as well.
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Yep, same here.
Thanks for confirming SerErris. This is indeed a confirmed bug. Though less serious. Still good to know and hopefully have fixed one day. I will email about this one. Anyone else care to, please do as well.
The same issue is present on pedal mode and alt tuning
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The same issue is present on pedal mode and alt tuning
Good find ! You're right. So apparently every time they try to do the NOL for NOrmaL like they said it is in the manual, they have accidentally omitted that bottom line in that character to make the O. And I know they can, cause that same LED digit displays a "2" just fine and a 2 has that bottom line.
Small overlook, but might as well bring it to their attention. IDC either way really, but they should either change the manual to match the display, or fix that digit in the display. Cause they should match, it is confusing at first.
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A real and big bug (for such a great, musically synthesizer like the prophet 5/10) is the steppy behavior of the (filter-)pedal ...
Except it’s not a bug but a deliberate design feature intended to make tuning exactly to semitones possible.
It´s a bug, and we´re not talking about semitones ... It´s about the stepping in cutoff filter when using
a expression pedal ..... Really annoying behavior >:(
Cheers !
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It´s a bug, and we´re not talking about semitones ... It´s about the stepping in cutoff filter when using
a expression pedal ..... Really annoying behavior >:(
Ohh, that, yes I know what you are talking about. Sorry, I looked over the fact you said "pedal" - lol My bad. Yes you are correct, that is a bug - Now Listed here, thanks !
Do you know if there are ways to calibrate the pedal resolution to give you a slight workaround for now ?
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No calibration possible ..... ???
Tried different pedals ..... :P Same stepping in filter cutoff .... >:(
Smooth filter with front panel knob, no stepping .... :D
Se this tread for more on the subject :
https://forum.sequential.com/index.php?topic=5040.0
Cheers !
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A real and big bug (for such a great, musically synthesizer like the prophet 5/10) is the steppy behavior of the (filter-)pedal ...
Except it’s not a bug but a deliberate design feature intended to make tuning exactly to semitones possible.
It´s a bug, and we´re not talking about semitones ... It´s about the stepping in cutoff filter when using
a expression pedal ..... Really annoying behavior >:(
Cheers !
Ah, sorry, I overlooked the word “pedal” in the description and mistakenly thought the poster was talking about the cutoff knob. Apologies.
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Ah, sorry, I overlooked the word “pedal” in the description and mistakenly thought the poster was talking about the cutoff knob. Apologies.
Haha, yea me too ! That said, in my defense I immediately thought that, because it is a common complaint and I have to admit, I do know it is by design, but I do which the cutoff knob wasn't stepped either ! I mean, if he made a vintage knob, and alt tunings settings, etc.. (which was not part of a original design) then its not going too far base to make a Global setting that would change the cutoff knob's behavior from "P5" to "Linear"/"Smooth" whatever he wants to call it.
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Verified Bug: Rev.3 Filter has tracking issues (considerably and unmusically out of tune) in the upper registers compared to Rev.1/2 Filters. This is in 5 voice, 10 voice, P5 and RR allocations.
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Unsure if this is a bug for 1.5.2, but I never noticed this behavior before the update.
The program select buttons on my P5 are not working every time. It's not a single button that is the issue, but all 8 of them, so it's not just a faulty switch. You'll hear the mechanical click, but the program won't change, sometimes it takes 3-4 clicks before it takes. This happens consistently on all 8 buttons.
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My brand new Prophet 10 is completely bricked after updating. I feel so incredibly mad/sad right now. This is just terrible.
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Prophet 10 goes out of tune after being on for a while. This happens even after being tuned after warm up. Sometimes switching patches causes the first few voices to be massively out of tune while the rest of the voices stay in tune. Only fix is tu re tune. This didn’t happen under 1.5.0. This is my third unit due to being lent floor models until a new one arrived. All 3 have done the same thing after updating.
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Prophet 10 goes out of tune after being on for a while. This happens even after being tuned after warm up. Sometimes switching patches causes the first few voices to be massively out of tune while the rest of the voices stay in tune. Only fix is tu re tune. This didn’t happen under 1.5.0. This is my third unit due to being lent floor models until a new one arrived. All 3 have done the same thing after updating.
Did you "Calibrate the oscillators and filters" as per page 5 in the Manual ?
Does the temperature in your room fluctuate much ? Air conditioner ?
Cheers !
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Did you "Calibrate the oscillators and filters" as per page 5 in the Manual ?
Does the temperature in your room fluctuate much ? Air conditioner ?
The room is at a constant 70 degrees. I do calibrate it as per page 5, as it is usually slightly out of tune overall after it warms up. Then after playing a while, usually after switching patches, a couple of voices will go out of tune like they lost the calibration settings. By out of tune, I mean very out of tune, almost not tracking the keyboard, while the majority of the voices stay perfectly in tune. I know this because unison patches are in tune unless unison is 8 or more. In poly mode most voices are in tune with a couple of notes playing massively out of tune. Re calibrating by pressing tune fixes the problem. It can’t be my unit. As I stated, all 3 units I have had did exactly the same thing. All 3 had 1.5.0 when I received them which I used for a few days with no problems. All 3 after updating to 1.5.2 started doing this right away. The unit I have now is a new out of box unit. I had a previous new out of box unit which was returned due to a malfunctioning led in one of the filter switches, but was otherwise fine. The second unit was a floor model which was fine. All 3 behaved the same.
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Did you "Calibrate the oscillators and filters" as per page 5 in the Manual ?
Does the temperature in your room fluctuate much ? Air conditioner ?
The room is at a constant 70 degrees. I do calibrate it as per page 5, as it is usually slightly out of tune overall after it warms up. Then after playing a while, usually after switching patches, a couple of voices will go out of tune like they lost the calibration settings. By out of tune, I mean very out of tune, almost not tracking the keyboard, while the majority of the voices stay perfectly in tune. I know this because unison patches are in tune unless unison is 8 or more. In poly mode most voices are in tune with a couple of notes playing massively out of tune. Re calibrating by pressing tune fixes the problem. It can’t be my unit. As I stated, all 3 units I have had did exactly the same thing. All 3 had 1.5.0 when I received them which I used for a few days with no problems. All 3 after updating to 1.5.2 started doing this right away. The unit I have now is a new out of box unit. I had a previous new out of box unit which was returned due to a malfunctioning led in one of the filter switches, but was otherwise fine. The second unit was a floor model which was fine. All 3 behaved the same.
That´s strange ..... Does turning "Vintage" knob to 4 anything to sound better ?
If it´s a 1.5.2 OS bug some more users would report about it . I guess .... : /
OS 1.5.2. downloaded 326 times at this moment ......
Mine P-10 with OS 1.5.2. has no tuning issues ( knock on wood .... )
Cheers !
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Did you "Calibrate the oscillators and filters" as per page 5 in the Manual ?
Does the temperature in your room fluctuate much ? Air conditioner ?
The room is at a constant 70 degrees. I do calibrate it as per page 5, as it is usually slightly out of tune overall after it warms up. Then after playing a while, usually after switching patches, a couple of voices will go out of tune like they lost the calibration settings. By out of tune, I mean very out of tune, almost not tracking the keyboard, while the majority of the voices stay perfectly in tune. I know this because unison patches are in tune unless unison is 8 or more. In poly mode most voices are in tune with a couple of notes playing massively out of tune. Re calibrating by pressing tune fixes the problem. It can’t be my unit. As I stated, all 3 units I have had did exactly the same thing. All 3 had 1.5.0 when I received them which I used for a few days with no problems. All 3 after updating to 1.5.2 started doing this right away. The unit I have now is a new out of box unit. I had a previous new out of box unit which was returned due to a malfunctioning led in one of the filter switches, but was otherwise fine. The second unit was a floor model which was fine. All 3 behaved the same.
That´s strange ..... Does turning "Vintage" knob to 4 anything to sound better ?
If it´s a 1.5.2 OS bug some more users would report about it . I guess .... : /
OS 1.5.2. downloaded 326 times at this moment ......
Mine P-10 with OS 1.5.2. has no tuning issues ( knock on wood .... )
Cheers !
By the way OS 1.5.2 also can be downloaded from the support website. Not only from here.
My P10 is working flawlessly.
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No calibration possible ..... ???
Tried different pedals ..... :P Same stepping in filter cutoff .... >:(
Smooth filter with front panel knob, no stepping .... :D
Se this tread for more on the subject :
https://forum.sequential.com/index.php?topic=5040.0
Cheers !
Like i wrote in the other thread...
Using the P10-cutoff-knob everything is o.k.
Using the P 10 -Pedal to trigger the cutoff of my OB6 or P6 everything is also o.k.
Because of this i think, it has to be possible to fix that issue and please, not so far...
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No calibration possible ..... ???
Tried different pedals ..... :P Same stepping in filter cutoff .... >:(
Smooth filter with front panel knob, no stepping .... :D
Se this tread for more on the subject :
https://forum.sequential.com/index.php?topic=5040.0
Cheers !
Like i wrote in the other thread...
Using the P10-cutoff-knob everything is o.k.
Using the P 10 -Pedal to trigger the cutoff of my OB6 or P6 everything is also o.k.
Because of this i think, it has to be possible to fix that issue and please, not so far...
Been in contact with support about this, and it´s "in the bug fix pipeline" so to speak ....
Lets hope 4 the best that it´s solved in next OS upgrade :)
Cheers !
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Unsure if this is a bug for 1.5.2, but I never noticed this behavior before the update.
The program select buttons on my P5 are not working every time. It's not a single button that is the issue, but all 8 of them, so it's not just a faulty switch. You'll hear the mechanical click, but the program won't change, sometimes it takes 3-4 clicks before it takes. This happens consistently on all 8 buttons.
hello all
i have the same thing ! (i have original o.s)
and sometimes the panel does not react when switching on, I have to restart it for this to be resolved .
the keys have "weird jumps " sometimes, instabilities
i'm afraid about fiability on long way..
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I also have the problem of buttons, but I have only noticed it on button 3 and 5 (also happened 1 time on tune button).
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Oh... I just posted a thread about the button problem, thought nobody else had it (didn't see anyone on GS report it?) so I'll paste it here - mods feel free to delete the other post at least I know I'm not alone so it must be a scanning bug in the software. It was fine for ages, I've done one FW update so prob came in after that - I'm on 1.5.0 so I guess I should update to 1.5.2 soon to see if that fixed it (and reset everything).
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Sometimes, when I push the pitch bend wheel all the way up, the sound will suddenly become very loud and distorted. It is like this on every patch. I have to retune or turn the synth off and on to correct it. The pitch bend is triggering something that throws the entire instrument out of order. I still have the original OS, so maybe this has been addressed. I need to update the OS.
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I also have the problem of buttons, but I have only noticed it on button 3 and 5 (also happened 1 time on tune button).
Update: in my case the issue seems to be solved by the last firmware. Never had the problem since I made it.
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Sometimes, when I push the pitch bend wheel all the way up, the sound will suddenly become very loud and distorted. It is like this on every patch. I have to retune or turn the synth off and on to correct it. The pitch bend is triggering something that throws the entire instrument out of order. I still have the original OS, so maybe this has been addressed. I need to update the OS.
Now I've updated to the latest firmware, and I still have this problem. It's not just the pitch bend wheel. It's also the modulation wheel. On random occasions, turning either wheel all the way up will trigger distortion, like clipping from too much gain. The distortion remains after the wheels are released. If I turn the volume knob all the way down to zero, and then turn it back up (I usually have it at nine or ten o clock), the distortion goes away. I'll be able to use the pitch and mod wheels normally as long as I stay on that patch. They might remain OK when I switch to another patch, or another after that. But eventually, the problem happens again. The longer the synth is on, and the more I use the wheels, the less often it happens.
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Hello all
I always have this problem of buttons that do not react
it does especially when I'm not using the synth for a long time
my o.s is original 1.5.0 and 1.1.0 for panel
but it's frankly shameful for a new synth over 3000 €! there are no other words!
I'll try to update and if it happens again I'll run the warranty
frankly disappointed because I really like this instrument but it is not reliable
Edit:
i have installed the 2.0.1 o.s and 1.1.1 panel firmwares
but there is still the problem :((
i think its because of ITT switchs, because when i press several times on it the problem disappears ! it's seems they are bad contact..
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It’s well documented that the switches do this and are self cleaning. It is detailed in the “troubleshooting” pinned thread. Press the button 100 times or so to clean the contact and it works fine.
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sorry but it's not ordinary to press repeatedly on a new contactor for it to work correctly
simply unacceptable
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sorry but it's not ordinary to press repeatedly on a new contactor for it to work correctly
simply unacceptable
Look on the bright side: at least it will go away. As long as you don’t need to send it back in, it’s all perfectly acceptable.
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….
it does especially when I'm not using the synth for a long time
my o.s is original 1.5.0 and 1.1.0 for panel
but it's frankly shameful for a new synth over 3000 €! there are no other words!
….
Tongue-in-cheek: it‘s just the punishment for not using this grand synth for a long time. ::)
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Has anybody reported the bugs/issues to Sequential? If so, what did they reply please?
I haven't made the update yet because of those issues and I'm wondering if they are going to correct them "soon" or not.
Thanks!
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Has anybody reported the bugs/issues to Sequential? If so, what did they reply please?
I haven't made the update yet because of those issues and I'm wondering if they are going to correct them "soon" or not.
Thanks!
Well, the updates fixed all the bugs. Running the lasted firmware and happily enjoying my synth.
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Thanks for your answer.
I don't know, for example I was talking about the velocity level that isn't recorded when saving a patch.
Is that fixed?
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Velocity and aftertouch amounts don't save to my patches, after the latest update. Does this work properly for anyone out there? Should i reinstall firmware or something? Is this being worked out?
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Velocity and aftertouch amounts don't save to my patches, after the latest update. Does this work properly for anyone out there? Should i reinstall firmware or something? Is this being worked out?
Hi, Velocity and Aftertouch amounts don’t save to patches created before the latest updates, only on new patches created since then. This was confirmed to me by Sequential after I reported it to Support- they’re working on a fix.