The Official Sequential/Oberheim Forum

SEQUENTIAL/DSI => Pro 3 => Topic started by: rebustape on August 02, 2020, 10:21:56 AM

Title: OS update failed
Post by: rebustape on August 02, 2020, 10:21:56 AM

The OS update failed and it did not start.
Is there a way to do a hardware reset?

Title: Re: OS update failed
Post by: composerjk on August 02, 2020, 03:21:51 PM

If you haven't yet done so, I'd suggest contacting support (https://www.sequential.com/support/contact-support/) at Sequential.

Note that anything I've mentioned below has not been verified by Sequential. Try at your own risk.

You could consider trying the following, if you haven't done so:

• Power cycle and just try sending the update, again, in case it starts up enough to process MIDI.
• If that doesn't work, the following might get you into bootloader mode:
  
  • Power off.
  • Press and hold down both Transpose Up & Down buttons.
  • Turn on power. The light at Transpose 0 should blink. The display will be off/blank.
  • Send the OS update via a MIDI cable (not USB).
  • Wait. The Touch slider lights will light up showing the loading progress.
  • You might want to wait for a bit after it finishes, since I don't know the full procedure and this was speculation.
  • Eventually, power cycle.

Again, note that this was not from Sequential and a quick guess. That mode may have other purposes.

I still recommend contacting Sequential support.

Title: Re: OS update failed
Post by: rebustape on August 02, 2020, 05:24:12 PM

I will try it based on your opinion.
I'm also asking questions to Sequential.

Thank you very much.

Title: Re: OS update failed
Post by: rebustape on August 02, 2020, 05:39:31 PM

solved!
Thank you so much! !!