The Official Sequential/Oberheim Forum

SEQUENTIAL/DSI => Prophet => Sequential Prophet X => Topic started by: Erebus on December 21, 2018, 02:50:12 PM

Title: Hardware crash when navigating to add-on pack presets
Post by: Erebus on December 21, 2018, 02:50:12 PM
I am curious if anyone else is running into this... I have installed both of the 8dio add-on packs and followed the instructions to install them. I don't run into any problems using samples in my own patches (which is the only scenario mentioned in 8dio's "Using your new add-on pack" section of their manuals).

That said, any time that I have tried to navigate to the add-on *preset* banks (A1, A2, etc.) the PX immediately makes a popping noise through the speakers and everything hangs. All hardware control is frozen and I have to reboot the board to get things to work again.

Is this a known issue? Am I missing something? Are those presets working for anyone else that purchased the preset packs? It feels more like a hardware problem than a problem with the packs since there were no errors during installation and the samples are working fine.
Title: Re: Hardware crash when navigating to add-on pack presets
Post by: extempo on December 21, 2018, 02:57:21 PM
Please contact technical support directly at support at sequential dot com for assistance.
Title: Re: Hardware crash when navigating to add-on pack presets
Post by: Lady Gaia on December 21, 2018, 05:50:59 PM
Yes.  I've been told early units didn't have the add-on preset area initialized properly and had the same problem myself.  I was able to fix it using the debug menu, which has a dedicated "initialize add-on presets" menu option.  I'm sure Sequential support can walk you through the appropriate steps, though they may not be available until after the impending holiday.
Title: Re: Hardware crash when navigating to add-on pack presets
Post by: laurentluigi on December 22, 2018, 09:52:30 AM
Yes, almost same for me.
The add CP70 first Sound was not entiere...
They told me to uninstall and install it again.
Not the time to do it yet....
Title: Re: Hardware crash when navigating to add-on pack presets
Post by: Redrain68 on December 22, 2018, 11:18:04 AM
My PX go in frozen mode when I utilize the REVERT function...the support say to me that they cant' replicate the bug...