The Official Sequential/Oberheim Forum

SEQUENTIAL/DSI => Prophet => Prophet 12 => Topic started by: onas on August 07, 2017, 07:22:26 AM

Title: Issue with "Next Program" Key on P12 after a year of usage
Post by: onas on August 07, 2017, 07:22:26 AM

Hey, I'm experiencing issues with the "Next Program" key on the Prophet 12 (bought it new around a year ago).

When pressing the key it happens more and more that either nothing is happening, or it executes two times at once skipping one program in the process...  :-\ Has anyone else experienced this issue and might it be something that can be fixed easily?

Title: Re: Issue with "Next Program" Key on P12 after a year of usage
Post by: shimoyjk on August 07, 2017, 08:58:35 PM

I am having same issue with different button. Mine is number "2".

I tried hit 02 and sometimes it goes to 22. Should be easy fix if I send my synth to Dsi but since i moved back to S. Korea dont know what to do

Title: Re: Issue with "Next Program" Key on P12 after a year of usage
Post by: BobTheDog on August 07, 2017, 11:17:54 PM

I think I remember they are meant to be self cleaning buttons, you could try repeatedly pressing the button say 50 times in a row to see if it sorts the problem.

Title: Re: Issue with "Next Program" Key on P12 after a year of usage
Post by: soulstar on August 08, 2017, 02:18:08 AM

I have this problem too, I notified DSI and they sent a couple of new tact switches to me , I opened my P12 up to replace the old ones but I think you'd need to be a pro to get the old ones unsoldered and the new ones in without causing any damage, so I still have the same problem.

Title: Re: Issue with "Next Program" Key on P12 after a year of usage
Post by: Robot Heart on August 08, 2017, 02:20:38 PM

BobTheDog is correct. Press the button *hard* 50-100 times and see if usability improves. If not, contact our dedicated support channel and we'll help you out: support (at) davesmithinstruments.com

We're also happy to help you replace the switches if you're not comfortable doing it yourself, just contact support!

Title: Re: Issue with "Next Program" Key on P12 after a year of usage
Post by: onas on August 08, 2017, 02:21:46 PM

Quote from: Robot Heart on August 08, 2017, 02:20:38 PM

BobTheDog is correct. Press the button *hard* 50-100 times and see if usability improves. If not, contact our dedicated support channel and we'll help you out: support (at) davesmithinstruments.com

We're also happy to help you replace the switches if you're not comfortable doing it yourself, just contact support!

Thanks, I actually tried this a few minutes ago and it looks like it resolved the issue!  :)

Title: Re: Issue with "Next Program" Key on P12 after a year of usage
Post by: WytchCrypt on August 09, 2017, 09:13:45 AM

Quote from: onas on August 08, 2017, 02:21:46 PM

Thanks, I actually tried this a few minutes ago and it looks like it resolved the issue!  :)

That's great to know, never heard of a self cleaning button!  I'll keep this in mind if I ever run into this problem  ;)