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SEQUENTIAL/DSI => Prophet-5/Prophet-10 => Topic started by: n3ur0t1c on September 21, 2021, 04:46:09 AM

Title: OS 2.0.1 Erased Factory Presets
Post by: n3ur0t1c on September 21, 2021, 04:46:09 AM

After updating both the main OS to 2.0.1 and the panel mode to 1.1.2 on my P10, the factory presets no longer work. The user created banks now engage regardless of whether the factory button is on or off. Anyone else facing this problem?

Title: Re: OS 2.1 Erased Factory Presets
Post by: Quatschmacher on September 21, 2021, 04:47:30 AM

Quote from: n3ur0t1c on September 21, 2021, 04:46:09 AM

After updating both the main OS to 2.1 and the panel mode to 1.1.2 on my P10, the factory presets no longer work. The user created banks now engage regardless of whether the factory button is on or off. Anyone else facing this problem?

Have you reported this to sequential support too? Best to do so.

Title: Re: OS 2.1 Erased Factory Presets
Post by: n3ur0t1c on September 21, 2021, 04:52:23 AM

Yes, already sent an email off to support@sequential.com

Title: Re: OS 2.0.1 Erased Factory Presets
Post by: HockeBocke on September 21, 2021, 08:31:14 AM

Quote from: n3ur0t1c on September 21, 2021, 04:46:09 AM

After updating both the main OS to 2.0.1 and the panel mode to 1.1.2 on my P10, the factory presets no longer work. The user created banks now engage regardless of whether the factory button is on or off. Anyone else facing this problem?

Yep ... Had almost the same experience . Factory preset sounds in both factory and user banks  :(
But solved by loading the latest backup I made before updating the OS ....
Sooo, all good .....   for now   8)

Cheers !

Title: Re: OS 2.0.1 Erased Factory Presets
Post by: n3ur0t1c on September 21, 2021, 09:24:28 AM

Andy at Sequential got me squared away. Working fine now after reloading the sys-ex factory programs.