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SEQUENTIAL/DSI => Prophet => Prophet Rev2 => Topic started by: amar99 on February 20, 2018, 12:52:52 AM

Title: Squeaky key?
Post by: amar99 on February 20, 2018, 12:52:52 AM

I've got a single key on the keyboard that has a high pitch squeak almost every time I press it. Doesn't matter if it's pressed gently or strongly. My synth is only a few weeks old, so I'm wondering if this is a common issue or if I'm the only one?

It's not the sort of thing I'm straining to hear - it's an actual distraction as I play.

Thanks.

Title: Re: Squeaky key?
Post by: gernotreininger on February 20, 2018, 02:17:40 AM

Hi. No such problems here. The keys of the rev2 are really great. I guess you should contact support.

Title: Re: Squeaky key?
Post by: AlainHubert on February 20, 2018, 03:26:10 AM

No problems of the sort here either. Smooth and silent keyboard action. Contacting DSI support is a good idea.

Title: Re: Squeaky key?
Post by: Gerry Havinga on February 21, 2018, 10:08:52 AM

There was something about this in an older thread:

https://forum.davesmithinstruments.com/index.php/topic,1710.msg19213.html#msg19213

Solution was posted in the reply above:

https://forum.davesmithinstruments.com/index.php/topic,1710.msg19218.html#msg19218

See if this helps.

Title: Re: Squeaky key?
Post by: amar99 on February 21, 2018, 03:05:08 PM

Thanks for the feedback and suggestions, everyone.

Based on that last posting, it sounds like maybe I just need to contact support directly to see if I can get this sorted out without shipping the whole unit off somewhere. Will let you know how it goes.