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SEQUENTIAL/DSI => Pro 2 => Topic started by: natrixgli on September 16, 2017, 01:13:54 PM

Title: My Pro-2 seems to have perished. :(
Post by: natrixgli on September 16, 2017, 01:13:54 PM
Hi All,

I fired up my Pro-2 today after a few weeks of not using it much, and to my surprise it's not outputting any sound. So far I have:

- Twiddled every knob, and pressed every button
- Made sure Local Control is ON
- Made sure Show is OFF
- Reseated all the internal cables
- Powered it off for a while and powered it back on
- Tried both L/R outputs and headphones with multiple cables
- Removed USB/MIDI, and also tried sending MIDI notes
- Verified MIDI is being sent from the Pro-2 as normal
- Verified MIDI is being received by the Pro-2 as normal (set sequencer to Key mode, sent notes)
- Updated OS to 1.3
- Reset globals
- Emailed DSI support

I'm pretty sure this is gonna be a support issue, and will probably involve swapping boards or sending it in. But in the meantime since i hadn't found any other such posts about mysteriously silent Pro-2s I thought I'd start one.

Any suggestions?
Title: Re: My Pro-2 seems to have perished. :(
Post by: DavidDever on September 16, 2017, 04:53:40 PM
Quote from: natrixgli on September 16, 2017, 01:13:54 PM
Hi All,

I fired up my Pro-2 today after a few weeks of not using it much, and to my surprise it's not outputting any sound. So far I have:

- Twiddled every knob, and pressed every button
- Made sure Local Control is ON
- Made sure Show is OFF
- Reseated all the internal cables
- Powered it off for a while and powered it back on
- Tried both L/R outputs and headphones with multiple cables
- Removed USB/MIDI, and also tried sending MIDI notes
- Verified MIDI is being sent from the Pro-2 as normal
- Verified MIDI is being received by the Pro-2 as normal (set sequencer to Key mode, sent notes)
- Updated OS to 1.3
- Reset globals
- Emailed DSI support

I'm pretty sure this is gonna be a support issue, and will probably involve swapping boards or sending it in. But in the meantime since i hadn't found any other such posts about mysteriously silent Pro-2s I thought I'd start one.

Any suggestions?

It won't solve your problem, but have you tried using the external input?
Title: Re: My Pro-2 seems to have perished. :(
Post by: natrixgli on September 16, 2017, 06:03:16 PM
Quote from: DavidDever on September 16, 2017, 04:53:40 PM
It won't solve your problem, but have you tried using the external input?

Oops, I forgot to add that to my list of things I tried. No external input, no self-oscillating filters, nada. Just dead silence.